How can we help you?

For information about our credit cards please visit our credit cards page (opens in a new window).

Card services
You can contact our credit card team via secure messaging within your mobile app, or alternatively please ring on:
0370 333 9091 (overseas +44 1268 508 018)
Relay UK: 18001 0370 907 0010
Accessibility information (opens in a new window).
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Applying for a credit card

NatWest account opening
0800 200 400 (overseas +44 121 695 9238)
Minicom: 0800 917 0526
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm
(Opening hours may vary on public holidays)
Calls may be recorded.

Lost / Stolen credit cards

Card loss centre
0370 600 0459 (overseas +44 1268 500 813)
Minicom: 0800 917 0526
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Fraud reporting

NatWest credit cards
Personal credit cards: 0800 161 5153
overseas: +44 126 850 8020
Business credit cards: 0345 300 4350
overseas: +44 1268 508 020
Open 24 hours

Please note: this number is for reporting fraudulent activity on your credit card only, you cannot access customer services through this number.

Did you know?

You can manage your credit card online - Find out more about Credit Card Online Services (opens in a new window)

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website