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How can I transfer money between my accounts?

There are various ways you can move money between your accounts with us.

Using Online Banking

You need to log in to Online Banking at www.nwolb.com (opens in a new window).

If you have more than one account, you can use the 'Quick Transfer' box to the left of the 'Account summary' page, this will allow you to make an immediate transfer.


Select 'Payments and transfers' then select 'Make a payment or transfer' and follow the on screen instructions. Using this option transfers can be made immediately or scheduled up to 120 days in the future.

Using our mobile app

Select the account to transfer from, select 'Payments and transfers', then select the account you wish to transfer to. Enter the amount and select 'Ok', then 'Transfer' and finally 'Ok' again to complete your transfer.

Using telephone banking

You are also able to transfer via our telephone service.

Telephone banking
Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Online Banking.

In a branch

Transfers between your accounts or making a payment to another bank can also be made in branch using your debit card and PIN.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).