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I'm not sure what current account I currently have, how can I find out?

To find out what type of current account you can refer to a bank statement.


Log in to Online Banking at www.nwolb.com (opens in a new window) and from the 'Account summary' page, select your current account. Just below the mini-statement that expands, select 'View account details'.


You can call telephone banking with your account details.

Telephone banking
Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Online Banking.


You can visit a branch with your bank card or identification.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).