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How do I arrange Power of Attorney over my accounts?

To grant power of attorney over your Personal, Premier or Business account(s) you would need to:

  1. Speak to an experienced adviser, for example at a Citizens Advice Bureau, or a lawyer to draw up a Power of Attorney document, which gives a nominated individual the right to control your financial affairs.
  2. Once you have the document, or a certified copy of it, take it to your local branch. Our staff will take a copy of it, and ask the person who will be your attorney to complete an application form. He or she will also need proof of their identity. Your attorney will then have the power to control your account(s) on your behalf.

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If you want someone to look after your affairs for a long period of time, are ill, or think you might develop an illness which might prevent you from making decisions for yourself at some time in the future, you can grant a Lasting Power of Attorney (LPA). This will enable your attorney to operate your accounts and look after all your financial affairs.

If all you need is for someone to be able, temporarily, to operate a bank account for you, you can just ask your local branch for a form called a third party mandate or you can call us:

Telephone banking
Personal customers - 03457 888444 (overseas +44 3457 888444)
Business customers - 03457 114477 (overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.

See our Caring for vulnerable relatives (opens in a new window) content for more information.