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How do I find out if I have charges on my account?

You can view any charges which may have been applied to your current account in your Online Banking service:

  1. Log in to Online Banking at www.nwolb.com (opens in a new window)
  2. Select 'Statements' from the main menu
  3. Select the option 'Pre-advice of interest and charges' in the 'Your accounts' section
  4. Highlight the account you wish to view, and then 'Next'
  5. The page will show any arranged borrowing limit and account charges which may apply to that account for the selected period

For more information on rates and charges please select the appropriate product below:

Arranged and Unarranged Overdraft costs

Find out more about the different Arranged and Unarranged Overdraft fees and interest rates (opens in a new window) that apply to your current account.

Alternatively, you can visit your local branch or contact Telephone Banking to find out more about charges on your account.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).

Telephone banking
Personal customers - 03457 888444 (overseas +44 3457 888444)
Business customers - 03457 114477 (overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.