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How do I apply for telephone banking?

If you're a new personal, private or business customer, you will get the option to sign up for Online Banking and telephone banking when opening a new account.

If you are an existing personal, private or business customer the quickest and easiest way to get you set up for telephone banking is to visit our Online Banking (opens in a new window) pages.

Registering for Online Banking gives you access to both online and telephone banking. If you have a NatWest debit card you may be able to set up a password and PIN that gives you instant access.

If you are having difficulties online and need help our telephony team can also register you for telephone banking although this will take longer than registering online and we won't be able to give you instant access. To register this way call us.

Register for telephone banking
Accounts in England and Wales: 0800 88 11 77
Minicom: 0800 404 6161
Accounts in Scotland: 0345 301 0897
Minicom: 0800 092 9098

Please note: These numbers are to register for telephone banking, you won't be able to carry out any transactions until you are registered.