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I have received a message saying my Business Banking app is being withdrawn, is it genuine?

If you have received a message saying 'From 25th August 2016 this version of the app is being withdrawn from the App Store and from use' this is genuine.

In order to serve our customers better, we ask that our business customers use our main mobile banking app. We're constantly updating our app and offer a range of features that will make banking-on-the-go easier and faster. The app is available to download on iOS, Android and Windows.

To see all the great features and how to download the mobile banking app visit www.natwest.com/mobile (opens in a new window).

If you are having difficulties please do not hesitate to call our mobile helpdesk or search our support centre.

Mobile banking app helpdesk
0345 366 0012 (overseas +44 2381 244 177)
Open Monday to Saturday 08:00 - 18:00.
Calls may be recorded.

Call charge information.