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What identification (ID) do I need to carry out a transaction in a branch?

The normal ID requirements for transactions in a branch are as follows:

Transactions up to £1000.00*

  • Debit Card and PIN identification

Transactions over £1000.00*

Transactions over £1500.00 require one item of secondary ID from the following:

  • Full passport (current and valid)
  • UK photocard driving licence, provisional or full (current)
  • UK driving licence old style paper version (current and full)
  • Armed forces ID
  • Police warrant card
  • National ID card - (for EU Nationals only)

*Please note: This is a minimum level - the limit may vary as part of our fraud prevention activities. CHAPS and international payments always require secondary ID.