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Why are you removing the mobile app from BlackBerry World?

We are removing the mobile app from BlackBerry World. We monitor the customer devices in use and regularly decide to decommission versions with compatibility issues and a low active user base.

The BlackBerry 10 series has a declining user base with many customers not updating their app regularly.

Unlike the newer BlackBerry devices (such as the BlackBerry Privy) that run on the Android operating system, the older devices (such as BlackBerry 10) use an emulator to run the Android app.

An emulator is hardware or software that enables one system to behave like another. This means they do not provide a comparable app experience for our customers.