How can we help you?

You can remove a card from Google Pay at any time. To remove a card using your Android device:

  1. Open the Google Pay app to view your wallet
  2. Tap on the card you want to remove
  3. Select the option to remove card and then confirm

If required, you can remove cards from Google Pay via Android Device Manager, or by contacting us.

Digital Wallet support (Apple Pay/Android Pay)
You can now activate your Apple Pay or Google pay by contacting us via our digital teams.

You can do this by opening Your NatWest mobile app and selecting "Help" on the bottom menu and then "Chat to Cora".

Or alternatively you contact us by visiting Apple Pay (opens in a new window) or Google Pay (opens in a new window) on your mobile browser and selecting to contact us in your preferred method.

Open 24/7. Transcripts may be recorded for training and monitoring purposes.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website