How can we help you?

There could be a number of reasons why your application has come back offering you a different account to the one that you applied for.

These could include your own personal circumstances and your credit score.

All applications for any account will go through a credit check. This will help us decide which account you will be able to have.

For more information on your own credit score please visit (opens in a new window)

or (opens in a new window)

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website