How can we help you?

Yes; a request to cancel or amend a scheduled Online Banking payment to your credit card will happen straight away provided all the steps are completed.

A scheduled payment to your credit card can be cancelled or amended or up to 6.20pm (UK time) on the working day before the payment is due to be made.

If you have set up a scheduled payment at a branch, it will not appear online. Please contact a branch if you wish to amend or cancel any such payment.

Card services
You can contact our credit card team on:
0370 333 9091 (overseas +44 1268 508 018)
Relay UK: 18001 0370 907 0010
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Open 24 hours a day.
Calls may be recorded.
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Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website