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How do I change the PIN for my debit card?

Changing your debit card PIN

You can change the PIN for your debit card at any Royal Bank of Scotland, NatWest or Isle of Man Bank cash machine. Simply insert your card and follow the on-screen instructions. Please choose your new PIN carefully and don't share it with anyone else.

Forgotten your debit card PIN?

If you have forgotten the PIN for your debit card please call us.

Telephone banking
Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Online Banking.

Forgotten your credit card PIN?

If you have forgotten the PIN for your credit card please call the number on the back of your credit card. Calls may be recorded.