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Can I activate a new card for my savings account online?

If you are receiving a replacement card for your savings account you shouldn't need to activate it unless you are also receiving a replacement PIN.

Should you need to activate your card for your savings account you can do so online. The process is identical to that for activating a new debit card.

  • Log in to your Online Banking service at www.nwolb.com (opens in a new window)
  • Select 'Cards' from the main menu
  • Then from the 'Debit cards' section click on 'Activate a new debit card'
  • Follow the on screen instructions

You can also activate your card by contacting us or by visiting a branch.

Telephone banking
Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Online Banking.


NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).