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What number should I call to speak to somebody about my personal loan?

If you have a query in relation to your personal loan, you should call telephone banking and select option 3. A member of staff will be happy to help with your loan query.

Telephone banking
Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Online Banking.