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I am trying to register for Paym but my mobile number is wrong?

If you are trying to register for Paym and the mobile number displayed is wrong you will need to update your number first.

This can be done in one of several ways:

Once we have your correct mobile number you can register for Paym using the Mobile Banking app.

Telephone banking
Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Online Banking.


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Find your nearest branch using our branch locator (opens in a new window).