How can we help you?

If you are trying to register for Paym and the mobile number displayed is wrong you will need to update your number first.

This can be done by logging in to Online Banking at www.onlinebanking.natwest.com (opens in a new window) - you will require a card-reader to make this change

Once we have your correct mobile number you can register for Paym using the mobile banking app.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website