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Why is the browser that I am using not supported?

We currently operate a browser policy whereby each browser is checked thoroughly by our technical department before we support them.

Unfortunately, until the full version of any browser is released, we are unable to complete our testing to fully determine its compatibility with Online Banking and therefore cannot support it.

The decision to adopt a browser policy was taken to avoid any concern arising due to varying browser behaviour. Each browser that is released may function differently to another, even a new browser from an established company. For example the way a browser deals with cached information differs from browser to browser. We can assure you the addition of browsers to the existing list is actively being progressed with each full version that is launched.

Please see our system requirements page for the latest list of browsers we support.