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No. We supply your card-reader free of charge and you won't pay to use it.

You can order a card-reader online:

  1. Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
  2. Select 'Security' from the menu
  3. In the 'Using a card-reader' section select 'Order a card-reader'
  4. Select a reason from the drop down menu
  5. Select 'Confirm'

For further information on card-readers see our card reader page (opens in a new window).

Alternatively you may be eligible to use your biometrics on your mobile app.

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