Will I have to pay anything to get a card-reader or use it?

No. We supply your card-reader free of charge and you won't pay to use it.

You can order a card-reader online:

1. Log in to Online Banking at www.nwolb.com (opens in a new window)
2. Select 'Security' from the menu
3. In the 'Using a card-reader' section select 'Order a card-reader'
4. Select a reason from the drop down menu
5. Select 'Confirm'

For further information on card-readers see natwest.com/reader (opens in a new window).