How can we help you?

No, your card reader does not store any personal information, so no one will be able to gain access to your accounts if it’s lost or stolen.

To order a replacement:

  1. Log in to Online Banking at (opens in a new window)
  2. Select 'Security' from the main menu
  3. From the 'Using a card reader' section select 'Order a card reader' and follow the on screen instructions.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website