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No, your card reader does not store any personal information, so no one will be able to gain access to your accounts if it’s lost or stolen.

To order a replacement:

  1. Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
  2. Select 'Security' from the main menu
  3. From the 'Using a card reader' section select 'Order a card reader' and follow the on screen instructions.

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