How can we help you?

From time to time, we’ll send you marketing emails. If you don’t want them, you can opt out at anytime.  

To view or change your marketing preferences:

  1. Log into Online Banking 
  2. Select 'Your details' in the left hand menu
  3. Select 'Set your marketing preferences'

It's best to keep your card reader handy as we may ask you to use it when logging into Online Banking.

We will use your email address to send you mandatory information, such as:

  • changes to the Online Banking service.
  • alerts about when you can view your statement online.
  • pre-advice of interest and charge.

To change your email address:

  1. Log into Online Banking
  2. Select 'Your details' in the left hand menu
  3. Select 'Update email address'

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website