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I have tried to register for Paym, but a 'no eligible accounts' message is displayed.

If you are seeing the 'no eligible accounts' message this means that you do not have an account that can be registered for Paym.

If you believe you do have an eligible account, please contact us.

Mobile banking app helpdesk
0345 366 0012 (overseas +44 2381 244 177)
Open Monday to Saturday 08:00 - 18:00.
Calls may be recorded.

Call charge information.

Please note: Paym is not currently available for business accounts.