Looking for answers
Ask a question

How can I make an international payment?

Mobile Banking

You can send an international payment via Mobile Banking if you already have an international mandate set up.

If you don't have the payee already set up, find out How do I make an international payment using mobile banking?

Step by step instructions:

  1. Select the account you wish to make the payment from
  2. Select 'International payments' from the menu
  3. Select 'Choose saved payee'
  4. Select the payee name from the mandate options presented
  5. Key the amount in either foreign currency or GBP as you prefer
  6. You then choose when you want the payment to arrive and which fees you need to pay
  7. You can add an optional 'Statement reference' on all payments and for some Euro payments to Europe, you can also add an optional 'Message' for the beneficiary
  8. You then check the payment details and 'Confirm payment'
  9. You then 'Read T&Cs' or 'Accept T&Cs' or 'Cancel' the payment
  10. The screen will then confirm your payment has been arranged

Online Banking

You can make international payments of up to £10,000 a day through Online Banking, please see How do I make an international payment using Online Banking?

For payments of more than £10,000 or if you don't use Online Banking, you can make the payment by visiting your local branch.

If you are visiting a branch you will need to bring your debit card and some ID such as a driving license or passport to make the payment.

For a same day payment, you have until 2:00pm to arrange the payment (1:30pm for urgent transfers in euros to Europe).

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).

You can also set up international payments, in branch or by sending a letter or fax to our payment centre. Mobile Banking can also be used to send payments - however you are unable to set up international payees.

Please include the following details if sending a letter or a fax:

  • Your name, address, sort code and account number
  • A contact number and email address (email optional)
  • The amount and currency the payment should be sent in
  • The payment type (standard/urgent) and date the payment should be sent
  • The beneficiary's name and address
  • The beneficiary's bank details (IBAN/BIC etc.) plus name and address
  • Any messages or references
  • Signatures of account holder(s)
  • Payments centre address
    • Payments Centre 
    • NatWest
    • 7th Floor
    • Hardman Boulevard
    • Manchester
    • M3 3AQ
    • Payment centre fax numbers 0345 300 3369
    • Overseas: +44 161 755 7806

Charges

Cost vary from £10-£30 depending on the type of international payment requested and it's destination. Overseas bank charges may also be payable, please see our International Payments (opens in a new window) page for more information on charges.

Private Banking

If you are a Private Banking customer, you can also make an international payment over the phone if you are enrolled for either Telephone Banking or Online Banking.