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Why am I receiving multiple credit card statement emails?

If you are receiving multiple statement email alerts every month for the same credit card, it may be you had a previous card cancelled due to fraud. If the old fraud card has an outstanding balance this will trigger a separate statement email.

To discuss this further please call our Credit Card Online Services helpdesk.

Credit Card Online Services helpdesk
0345 301 6079 (overseas +44 1423 847 800)
Minicom: 0800 141 3999
Open 24 hours a day.
Calls may be recorded.
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