Looking for answers
Ask a question

How will I know if my card application was successful?

We'll usually give you a decision in around a minute. However, it can take up to nine working days to complete the application process.

If you've not heard from us by then, please call Credit Card Services.

Card services
0370 333 9091 (overseas +44 370 333 9091)
Minicom: 0370 154 1192
Open 24 hours a day.
Calls may be recorded.
Call charge information.