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I have lost or forgotten the details of my mortgage adviser?

If you have lost or forgotten the details of your mortgage adviser please contact a branch or our mortgage helpdesk.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).


Existing mortgage queries
0800 092 9585
overseas: +44 121 629 0739
Minicom: 0800 917 0789
Open Monday to Friday 8am - 8pm and Saturdays 9am - 4pm (excluding bank holidays)

If you are a Premier Banking customer you can contact Premier Banking 24/7.

NatWest Premier
0333 202 3330
overseas: +44 161 933 7239
Minicom: 0800 027 1395
Open 24 hours

Calls may be recorded.