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I have lost or forgotten the details of my mortgage adviser?

If you have lost or forgotten the details of your mortgage adviser please contact your local branch or our mortgage helpdesk.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).


Existing mortgage queries
0800 092 9585
overseas: +44 121 629 0739
Minicom: 0800 917 0789
Open Monday to Friday 8am - 8pm and Saturdays 9am - 4pm (excluding bank holidays)

If you are a Premier Banking customer you can contact Premier Banking 24/7.

NatWest Premier
0333 202 3330
overseas: +44 161 933 7239
Minicom: 0800 027 1395
Open 24 hours

Calls may be recorded.