How can we help you?

If you've completed an application for one of our products and need to retrieve the reference number, please call:

For Current or Savings accounts

We offer 24/7 application support online via Cora, our digital assistant, and our friendly webchat team. Simply click the Cora button below and ask 'help with my account application' and select the current or savings account.

You can also do this in the mobile app by tapping 'Help' on the homescreen, followed by "Chat to Cora".

For Loans, Overdrafts or Credit Cards

NatWest application helpdesk
0345 3030 299
Relay UK: 18001 0345 3030 299
Open Monday to Friday 9am - 5pm, closed Sat-Sun.
(Opening hours may vary on public holidays)
Calls may be recorded.

Loan or Overdraft - option 3
Credit Card - option 4

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website