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We need to send you a paper statement if we haven't been able to email you. This is either because we don't have a valid email address for you, or for other technical reasons such as that your inbox is full. You should have received a letter regarding this.

To return to paperless statements, please log on and check your email address is correct, and then update your preferences.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

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Find Cora in the mobile app, Online Banking or our website