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Why can't I get a Contactless debit card?

Unfortunately, not all customers qualify to have a Contactless card e.g. Basic Account and Youth Account holders.

If you are not eligible for contactless, we will continue to issue you with the same type of VISA Debit card you currently receive. Please note this type of debit card has slightly reduced functionality as it cannot be used at payment terminals that don't connect to the bank's systems. These terminals are not common; examples include unattended petrol pumps and some terminals on trains or aeroplanes.