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How can I check the progress of an account application I submitted online?

If you would like to check the progress of a recently submitted online application for an account, credit card, loan or overdraft, please call our application helpdesk and select the appropriate option.

NatWest application helpdesk
0345 3030 299
Minicom: 0800 404 6161
Open Monday to Friday 8am - 8pm, Saturday 8am - 6pm, closed Sunday
(Opening hours may vary on public holidays)
Calls may be recorded.

Current or Savings account - option 2
Loan or Overdraft - option 3
Credit Card - option 4