How can we help you?

If you have set the Online Banking payment date as today's date then the payment will have been processed and cannot be cancelled.

However, you can amend or cancel a scheduled payment up to 6.30pm (UK time) on the working day before the payment is due to leave your account and a successful cancellation instruction will be immediate.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website