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Which card do I need to use with my card-reader?

Your card-reader uses the latest chip and PIN technology, so if your debit card was issued before November 2007 we may need to replace it with a new one that contains the new chip.

Whenever you need to use your card and card-reader, you will see which card(s) you can use in the on-screen drop-down box. If more than one card is listed, check that the card you're using in the card-reader matches the one you select on the screen.

If you don't have a debit card, we will send you a Online Banking card to use in your card-reader.

Please note that some business customers may be able to use a valid personal debit card to transact their business accounts online, but any transactions made will be against the account selected.