How can we help you?

In the first instance, speak to your mortgage lender or landlord to discuss your situation. It may be you could:

  • Reduce your payments for a short period of time
  • Extend your mortgage term so that your repayments are smaller and more manageable

If you are a NatWest customer, please refer to our What if I'm having trouble paying my mortgage (opens in a new window) page.

You may also want to consider contacting a non-profit debt-counselling organisation for support and advice. These organisations offer free, confidential help so there's no need to pay a debt management company to advise you. You can find out more on Where can I get Independent Financial Support?

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website