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Will the Alerts sent to me let me know when I need to pay money into my account to avoid charges or going overdrawn?

If you are required to pay money into your account following an alert, the message will outline the time in which you must do this by.

Examples of all the messages that have a specific pay in time are displayed below:

Alerts for fee bearing accounts

DescriptionExample of Message received
Possible Account ExcessYou're about to go over your agreed limit on account ending 123 today, 11 DEC. To prevent fees being charged, please pay in cleared funds before 3.30pm.
Account in ExcessYou've gone over your agreed limit on Account ending 123. To minimise fees, please pay in cleared funds by 3.30pm today, 11 DEC.
Account in Excess and Possible Unpaid(s)You've gone over the agreed limit on Account ending 123. Please pay in cleared funds by 2pm today, 11 DEC, to allow items to be paid and minimise fees.
Possible Unpaid Item(s) on AccountThere isn't enough money in Account ending 123 to make all payments due. Pay in cleared funds by 2pm today, 11 DEC, so all items can be paid and fees avoided.
Possible Account Excess and Unpaid(s)You've gone over the agreed limit on Account ending 123. To minimise fees and allow items to be paid, please pay in cleared funds by 2pm today, 11 DEC.
Account in Excess Reminder (5 days)Since your last alert, your Account ending 123 has remained over its agreed limit. Pay in cleared funds today, 11 DEC, to prevent fees being charged.
Account was in ExcessYou went over your agreed limit on Account ending 123. To avoid further fees in the future please ensure you have sufficient funds available.

 

Alerts for non-fee bearing accounts

DescriptionExample of Message received
Possible Account ExcessYou're about to go over your agreed limit on account ending 123 today, 11 DEC. To prevent your account going overdrawn, please pay in cleared funds by 3.30pm.
Account in ExcessYou've gone over the agreed limit on Account ending 123. To bring your account back within its limit, please pay in cleared funds by 3.30 today, 11 DEC.
Account in Excess and Possible Unpaid(s)You've gone over the agreed limit on Account ending 123. Please pay in cleared funds by 2pm today, 11 DEC, to allow items to be paid.
Possible Unpaid Item(s) on AccountThere isn't enough money in Account ending 123 to make all payments due. Pay in cleared funds by 2pm today, 11 DEC, so all items can be paid.
Possible Account Excess and Unpaid(s)You've gone over the agreed limit on Account ending 123. Please pay in cleared funds by 2pm today, 11 DEC, to allow items to be paid.
Account in Excess Reminder (5 days)Since your last alert, your Account ending 123 has remained over its agreed limit. Pay in cleared funds today, 11 DEC, to return within your agreed limits.