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How do I make a claim on my travel insurance?

If you need to claim during your period of insurance cover, the numbers below will assist you whilst you are away from home:

Cancellation claims phone 0345 246 0421.

If you are travelling to:

USA or Canada - Call toll free: 1 866 269 9690 (fax: 1 888 298 6340)
South America or Caribbean - Call collect (Canada) 905 816 1906 (fax: 905 813 4719). This line is administered by AAI.
For anywhere else in the world - Please call +44 1252 745710