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How do I make a claim on my travel insurance?

If you need to claim during your period of insurance cover, the numbers below will assist you whilst you are away from home.

Travel insurance claim
Cancellation claims: 0345 246 0421

If you are travelling to:
USA or Canada: Call toll free: 1 866 269 9690 (fax: 1 888 298 6340)
South America or Caribbean: Call collect (Canada) 905 816 1906 (fax: 905 813 4719). This line is administered by AAI.
For anywhere else in the world: Please call +44 1252 745710