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I have money in my account but I'm unable to withdraw it, what can I do?

When you make a payment using your debit card in the UK it will usually be authorised immediately, or you may have set up a regular or recurring payment on your debit card, for a subscription or service, such as Netflix, which has now been taken.

The available funds in your bank account will be reduced by the amount of that payment.

If you want to cancel a regular or recurring debit card payment, we can help you with this (opens in a new window).