How can we help you?

Yes, we will notify you whenever you receive a new item of mail in your Online Banking Mailbox.

You can choose whether you would like to be notified by email, text or both by selecting 'Alerts' in the left hand menu in Online Banking and clicking the ‘Manage Alerts’ option. Log in to Online Banking here - www.onlinebanking.natwest.com (opens in a new window).

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website