How can we help you?

If you are a Black or Reward Black account holder and require a new or replacement Dragon Pass card you can request one by contacting Membership Services.

Membership Services - Black Account
0345 601 7188
overseas: +44 2392 660 340
Relay UK: 18001 0345 601 7188
Open Monday to Friday 8am - 8pm (excluding bank holidays), Saturday 9am - 5pm

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website