Looking for answers
Ask a question

How do I find out what account type I have?

You can find out your account type in your Online Banking service:

  1. Log in to Online Banking at www.nwolb.com (opens in a new window)
  2. From 'Account summary' select the account in the 'Personal accounts' section that you are interested in
  3. Select the option 'View account details' to see your account name, account type, account number, sort code and bank address
  4. If you have multiple accounts you may need to expand the account row to see 'View account details'

To find out more about your account and your benefits visit Manage your Current Account.

To find out more about any other accounts you may have visit:

Chat with us
For direct help with this now chat with one of our team

Chat now

Telephone banking
Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.

Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Online Banking.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).