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Can I recall a direct debit?

If a Direct Debit has been claimed from your account then you are able to recall it that same day by contacting the branch or Telephone Banking up to 8.30pm (UK time).

If it is after 8.30pm (UK time) or the funds have left your account on a previous working day, then you will need to claim a Direct Debit Indemnity.

You can claim a Direct Debit Indemnity by either contacting us or going into your local branch.

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Personal customers - 03457 888444 (Overseas +44 3457 888444)
Business customers - 03457 114477 (Overseas +44 3457 114477)
Minicom: 0800 404 6161
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