How can we help you?

The only time we will display your full mobile phone number is when you enter and confirm your mobile phone number using the change mobile phone number option.

To change your mobile phone number

  1. Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
  2. Select 'Your details' from the main menu
  3. Under 'Amend personal details' select 'Update mobile phone number'

Changing your mobile phone number is a 3 step process and you will be required to authorise this with your mobile app if you have registered for Biometrics or a card-reader to complete the change.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website