How can we help you?

For your security we have masked your mobile phone number throughout Online Banking. If you are unsure if we have the correct number for you, please use our change mobile phone number option to update your number.

To change your mobile phone number

  1. Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
  2. Choose 'Your details' from the main menu
  3. Under the 'Amend personal details' section choose 'Update mobile phone number'

Changing your mobile phone number is a 3 step process, and you will need a card-reader to complete the change.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website