How can we help you?

You can do so by completing our online process. Please follow our guidance here (opens in a new window) to ensure we have all of the information we require to process your account change.

If your current account holds insurance benefits you’ll need to visit our branch and will not be able to request online. Not sure which account you have? See guidance (opens in a new window).

Please ensure both applicants take in one form of photo ID and one proof of address when visiting the branch.

NatWest branch locator
Find your nearest branch using our branch locator (opens in a new window).

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website