How can we help you?

To manage your paperless preferences for your credit card, please log in to Online Banking or download the Mobile App. 
Through the Mobile App please follow these steps:

  1. Select Credit card 
  2. Select Statements
  3. Then select delivery preferences at the top of the page

If you’ve not got an account yet, please register for Online Banking where you will be guided to switch off paper statements. www.onlinebanking.natwest.com (opens in a new window).

You can opt out of receiving paper statements for selected bank accounts.

  1. Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
  2. Select 'Paperless settings' from the main menu
  3. Follow the on screen instructions.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website