How can we help you?

You can view up to seven years' worth of account statements and you can download, save and print a PDF version of your statement in Online Banking.

Download a PDF statement

For help with downloading a PDF statement, you can watch our video or follow the step-by-step instructions.

1. Access your Online Banking service at www.onlinebanking.natwest.com (opens in a new window).
2. Select 'Statements & transactions' from the main menu.
3. Under the 'Your statements' heading select 'Statements'.
4. Your available statements for the highlighted account and given year in the time period dropdown will be shown on screen.
5. You can choose a different account if you have more than one and change the year using the time period dropdown.
6. Select the relevant statement cycle link displayed on the page and it will download as a PDF file as per your browser settings.

You can now print or save the PDF file.

To view or download transactions since your last statement, just follow the steps in How do I search for transactions online?

Download other mail

You can view and download up to two years’ worth of personal account mail in Online Banking. Here’s how:

1. Access your Online Banking service at www.onlinebanking.natwest.com (opens in a new window)
2. Select 'Mailbox' in the main menu.
3. Under the ‘Subject' heading select the item of mail you wish to view. Your mail will be downloaded and opened as a PDF file, which you can now print or save.