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I'm getting a message which says my Activation Code has expired, what should I do?

If the Activation Code has expired you will need a new one. The expiry date will be contained in the letter or text message you receive. To obtain a new Activation Code simply complete our Online Banking application form (opens in a new window).

If you did not enter a Debit Number on your first attempt you may find that entering this avoids the need for an Activation Code & you maybe able to gain instant access to your accounts. However if an activation code is still required it will arrive by post or text message.