How can we help you?

Your activation code may not be accepted in Online Banking because:

  • you've entered the activation code incorrectly too many times or;
  • the activation code has expired

You'll need to get a new activation code by completing our set up Online Banking (opens in a new window) form.

Once you've completed the form, you may find you can access your account straight away. But, if an activation code is still required it will arrive by post or text message.

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website