How can we help you?

Depending on the country you are sending a payment to you may require different information such as a National Clearing Code (NCC) or a Bank State Branch (BSB) code instead of an IBAN and BIC (SWIFT).

If you are unsure of which details to enter please verify them with the account holder and the receiving bank.

NCC or BSB number not recognised making an international payment?

Ask Cora

Cora can help you with a wide range of queries and show you how to do your banking.

Available 24/7

Find Cora in the mobile app, Online Banking or our website