To discuss the possibility of recalling an international payment, please call Telephone Banking.
Any attempt to recall international payments are done so on a best endeavours basis. Please note that any payments that are recalled successfully may be subject to currency exchange loss upon return (if initially converted to another currency).
A £25 admin fee also applies.
Telephone banking
Personal customers - 03457 888444 (overseas +44 3457 888444)
Open 7 days a week 8am-8pm (Automated service 24/7).
Business customers - 03457 114477 (overseas +44 3457 114477)
Minicom: 0800 404 6161
Open 24 hours a day.
Calls may be recorded.
Call charge information.
Please have your customer number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to online banking.