Looking for answers
Ask a question

How do I add a new Online Banking payee?

Before you pay someone new using Online Banking, you need to add them to your list of payees. A payee is the person or company you want to pay.

To do this, a card-reader and card will be needed.

Find out more about making a payment abroad.

To add a payee

Debit Card

  1. Log in to your Online Banking service at www.nwolb.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. Under the 'Make a payment or transfer' heading select 'Manage payees'
  4. Click on the 'Add Payee' button
  5. Type in the Name of the person or company (Up to 18 characters. Acceptable special characters are '/', '&' and '-'.)
  6. Type in their bank account number
  7. Type in their sort code
  8. Type in a reference - this should be something to help identify you to the payee (Up to 18 characters. Acceptable special characters are '/', '&' and '-'.)
  9. Click next
  10. Check the details you've entered and authorise with your card-reader
  11. Once authorised, your new payee is added

Credit Card

  1. Log in to your Online Banking service at www.nwolb.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. Under 'Make a payment or transfer', click 'Manage payees' then 'Go'
  4. Choose 'Add Payee'
  5. In 'Name of the person or company', type the name of the bank for the credit card you want to add
  6. You'll get a list showing the card prefixes that your credit card company uses. Select the first 4 digits of your credit card from that list
  7. The account number and sort code will automatically be selected
  8. In the reference number box, add your 16 digit credit card number and click 'Next'
  9. Use your card-reader to authorise and add your new payee

     

Now that your payee has been added, see how to make a payment.

Please note: If you add the payee through telephone banking you will be asked to confirm the payee details using your card-reader before you can make payments to that payee using Online Banking.