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How do I make a payment using Online Banking?

Pay a bill or make a payment or transfer to a person or company from your bank account.

If you want to make a payment abroad see How do I make an international payment? for more information.

Making a payment

Please note if you only hold a credit card with us please set up a direct debit or arrange a payment via your own bank. 

Information on how much you can pay.

  1. Log in to your Online Banking service at (opens in a new window)
  2. Click the 'Payment and transfers' link
  3. Under Make a payment or Transfer click 'Make a payment or transfer'
  4. Select the account to want to make the payment from
  5. Then select who you want to pay from the list in the drop down menu
  6. Enter the amount and select if you want to make the payment now or schedule it for a later date
  7. Then click 'Next'
  8. You will now see a screen confirming the details you have selected. If you are happy to continue tick the scam warning message and click 'Confirm'
  9. You will see a final confirmation screen showing that your payment has been arranged. You can now go back to review your accounts or make another payment

If you don't have any payees see How do I add a new payee using Online Banking to find out how to add one.

If you want to transfer money between your NatWest accounts see How can I transfer money between my accounts?